Business IT Support Services

To help empower small businesses and to enable them and grow in a competitive market-place, Wireless and Web has put together a basket of services. The range of services include hosted CRM (Customer Relationship Management) namely:

• Sales force automation – establish quote templates and price books - manage leads, accounts and contacts

• Customer support & service – secure private access to documents, contracts & quotes

• Marketing automation – import leads from external sources – e mail marketing campaigns

• Inventory management – set up price books and products for procurement and invoicing

• Calendaring – share your calendar or set up shared project calendars

• E-mail integration – make your e mail available from a range of devices and centralised.

• Shared work spaces – set up shared spaces for projects - documents and collaboration

And general IT support:

• PC and Mac Desktop support – Assistance to keep you connected and operational

• Network installation and configuration WiFi and CAT5 – set up LANs WAN's & VPN's

• Printer Installation – installation of shared printers and scanners

• Configuration of backup software – secure your data periodically

• Remote support - remote desktop control for trouble shooting